Dave Carroll of the group Sons of Maxwell has released the second of three songs and videos chronicling how United Airlines baggage handlers carelessly thrashed his high quality $3500 Taylor guitar and won’t be accountable for it.
The short of Dave’s broken guitar story is as follows:
“In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didn’t deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say “no” to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world.”
— from davecarrollmusic.com that also has the full story
The first video was a huge hit, shown at bottom for your convenience in case you didn’t see it. It is now bordering on 5 million YouTube views as of this writing on Aug 19 2009. The story of its success, as Dave has told audience, was that after posting the first video and going to bed, there were six views… five of which were probably his. The next day, there were 300 views, and he was ecstatic. He called Curve Productions, who produced that first and this second video, but they told him to not get too excited. However, when he was out in little Pictou doing a show the next night and someone told him the LA Times wanted to talk to him, Dave knew for sure he was on to something big.
Well, at 5 million views in 6-7 weeks, you’re doing super great, Dave! Much better than your initial goal of 1 million views for all three videos within one year!
Despite all this grief, though, Dave maintains a great attitude towards United. He has said he may fly United again one day, if this gets settled adequately. That would mean they’d have to meet his challenge:
“If United would go online and on record saying that they were going to make substantive changes to customer service and make the experience better for people, I’d be inclined to write about that. [The third song] is still not written and it’ll be released in the fall, though. If United wants to take part, they just have to come to the table and share what they’re going to do to make it better for everybody.”
— Yahoo News
Dave Carroll was my former songwriting teacher at Sherbrooke Village, Nova Scotia, in a great Road to Stanfest songwriting camp they have there. I’m extremely happy for him and his success, and wish him all the best to resolve his guitar tragedy with United Airlines. His viral first video is below for your reference.
Short link: http://wp.me/pr5TE-1sl
Flesch-Kincaid Grade Reading Level: 9.1